There are many different things that could cause a problem with your computer. No matter what’s causing the issue, troubleshooting will always be a process of trial and error. You may need to use several different approaches before you can find a solution.

  • Write down your steps: Once you start troubleshooting, you may want to write down each step you take. This way, you’ll be able to remember exactly what you’ve done and can avoid repeating the same mistakes.

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  • Take notes about any error message: If your computer gives you an error message, be sure to write it down or even take a picture of it with your cellphone.

Examples:

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  • Always check the cables: If you’re having trouble with a specific piece of computer hardware, such as your monitor, keyboard or mouse, an easy first step is to check all related cables to make sure they’re properly connected.

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  • Restart the computer: When all else fails, restarting the computer is a good thing to try. This can solve a lot of basic issues you may experience with your computer.

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